Privacy Policy

1. Introduction

Foundri Studio LLC (“we,” “us,” or “our”) operates ShapeShip (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and email address
• Shipping address
• Phone number (if provided)
• Payment and billing information

Design Files

• 3D model files, vector files, and other design files you upload for quoting and manufacturing purposes

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Service
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide quotes for 3D printing and laser cutting services
• Communicate with you about orders, quotes, and inquiries
• Improve and optimize the Service
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Detect, prevent, and address technical issues or fraud

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating the Service, processing payments, shipping orders, or sending communications
• Business partners involved in fulfilling your manufacturing orders
• Law enforcement or regulatory agencies when required by law or to protect our rights

5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with our legal obligations. Design files uploaded for quoting purposes may be retained for a reasonable period to facilitate reorders and customer support.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the address below.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Foundri Studio LLC
Email: hello@shapeship.com